{"id":31,"date":"2026-02-27T21:25:29","date_gmt":"2026-02-27T21:25:29","guid":{"rendered":"https:\/\/chezslammy.com\/faq\/"},"modified":"2026-03-03T10:22:10","modified_gmt":"2026-03-03T15:22:10","slug":"faq","status":"publish","type":"page","link":"https:\/\/chezslammy.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wp-block-group alignfull is-style-ext-preset--group--natural-1--section has-background-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-e955bbaf wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--section--2\" id=\"faq\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--70);padding-bottom:var(--wp--preset--spacing--70)\">\n<div class=\"wp-block-group alignwide ext-is-logical-start has-global-padding is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-20186816 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading alignwide ext-animate--on\">Charbon chaud. Saveur qui claque.<\/h2>\n\n\n\n<p class=\"alignfull ext-animate--on wp-block-paragraph\">Cette section balance les r\u00e9ponses aux questions qui reviennent le plus souvent \u2014 histoire que tu trouves l\u2019info vite, sans tourner autour du grill.<\/p>\n\n\n\n<p class=\"alignfull ext-animate--on wp-block-paragraph\">Clair. Rapide. Sans d\u00e9tour. \ud83d\udd25<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-08c01c1c wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--3\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Puis-je payer par virement Interac depuis n\u2019importe quelle banque canadienne ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Oui, la plupart des institutions bancaires canadiennes prennent en charge les virements Interac.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--4\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Combien de temps faut-il pour que mon virement soit confirm\u00e9 ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">La confirmation est g\u00e9n\u00e9ralement instantan\u00e9e, mais peut prendre jusqu\u2019\u00e0 30 minutes selon votre banque.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-967d05ff wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--5\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Puis-je modifier ma m\u00e9thode de paiement apr\u00e8s avoir pass\u00e9 ma commande ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Contactez-nous rapidement pour v\u00e9rifier si cela est possible.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--6\">\n<div class=\"wp-block-group is-style-default has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading\">Quels produits ne peuvent pas \u00eatre retourn\u00e9s ?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Les produits ouverts ou p\u00e9rissables ne peuvent \u00eatre retourn\u00e9s.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide ext-animate--on is-layout-flex wp-container-core-columns-is-layout-967d05ff wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start ext-animate--on has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--7\">\n<div class=\"wp-block-group is-style-default ext-animate--on has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading ext-animate--on\">Quand serai-je rembours\u00e9(e) ?<\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\">Votre remboursement sera trait\u00e9 sous 7 jours apr\u00e8s r\u00e9ception de votre retour.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column ext-animate--on is-layout-flow wp-container-core-column-is-layout-119bc444 wp-block-column-is-layout-flow\">\n<div class=\"wp-block-group is-style-ext-preset--group--natural-1--item-card-1--align-start ext-animate--on has-global-padding is-layout-constrained wp-block-group-is-layout-constrained is-style-ext-preset--group--natural-1--item-card-1--align-start--8\">\n<div class=\"wp-block-group is-style-default ext-animate--on has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading ext-animate--on\"><\/h3>\n\n\n\n<p class=\"ext-animate--on wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group ext-animate--on has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns ext-animate--on is-layout-flex wp-container-core-columns-is-layout-60856500 wp-block-columns-is-layout-flex\" style=\"margin-bottom:0;padding-bottom:0\">\n<div class=\"wp-block-column is-vertically-aligned-center ext-animate--on has-large-font-size is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:215px\">\n<figure class=\"wp-block-image alignright size-thumbnail is-resized ext-animate--on\"><img decoding=\"async\" src=\"https:\/\/chezslammy.com\/wp-content\/uploads\/2026\/03\/Icone-Fume-au-charbon-de-bois-150x150.png\" alt=\"\" class=\"wp-image-359\" style=\"width:85px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center ext-animate--on is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left ext-animate--on has-large-font-size wp-block-paragraph\">Fum\u00e9 au charbon<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns ext-animate--on is-layout-flex wp-container-core-columns-is-layout-f0342b05 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-column is-vertically-aligned-center ext-animate--on has-large-font-size is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:215px\">\n<figure class=\"wp-block-image alignright size-thumbnail is-resized ext-animate--on\"><img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/chezslammy.com\/wp-content\/uploads\/2026\/03\/Icone-Sans-Gluten-150x150.webp\" alt=\"\" class=\"wp-image-332\" style=\"width:85px\" srcset=\"https:\/\/chezslammy.com\/wp-content\/uploads\/2026\/03\/Icone-Sans-Gluten-150x150.webp 150w, https:\/\/chezslammy.com\/wp-content\/uploads\/2026\/03\/Icone-Sans-Gluten-300x300.webp 300w, https:\/\/chezslammy.com\/wp-content\/uploads\/2026\/03\/Icone-Sans-Gluten-100x100.webp 100w, https:\/\/chezslammy.com\/wp-content\/uploads\/2026\/03\/Icone-Sans-Gluten-600x600.webp 600w, https:\/\/chezslammy.com\/wp-content\/uploads\/2026\/03\/Icone-Sans-Gluten-768x768.webp 768w, https:\/\/chezslammy.com\/wp-content\/uploads\/2026\/03\/Icone-Sans-Gluten-12x12.webp 12w, https:\/\/chezslammy.com\/wp-content\/uploads\/2026\/03\/Icone-Sans-Gluten.webp 1024w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center ext-animate--on is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left ext-animate--on has-large-font-size wp-block-paragraph\">Sans Gluten<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns ext-animate--on is-layout-flex wp-container-core-columns-is-layout-f0342b05 wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0\">\n<div class=\"wp-block-column is-vertically-aligned-center ext-animate--on has-large-font-size is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:215px\">\n<figure class=\"wp-block-image alignright size-thumbnail is-resized ext-animate--on\"><img decoding=\"async\" src=\"https:\/\/chezslammy.com\/wp-content\/uploads\/2026\/03\/Icone-Sans-compromis-150x150.png\" alt=\"\" class=\"wp-image-383\" style=\"width:85px\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center ext-animate--on is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-left ext-animate--on has-large-font-size wp-block-paragraph\">Sans compromis<\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"has-text-align-center ext-animate--on wp-block-paragraph\">Chaque bouch\u00e9e sort tout droit du charbon, pleine de fum\u00e9e, de patience et d\u2019authenticit\u00e9. \u00c7a coule, \u00e7a croustille, \u00e7a r\u00e9chauffe.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Charbon chaud. Saveur qui claque. Cette section balance les r\u00e9ponses aux questions qui reviennent le plus souvent \u2014 histoire que tu trouves l\u2019info vite, sans tourner autour du grill. Clair. Rapide. Sans d\u00e9tour. \ud83d\udd25 Puis-je payer par virement Interac depuis n\u2019importe quelle banque canadienne ? Oui, la plupart des institutions bancaires canadiennes prennent en charge [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-with-title","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-31","page","type-page","status-publish","hentry"],"featured_image_src":null,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/chezslammy.com\/en\/wp-json\/wp\/v2\/pages\/31","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chezslammy.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chezslammy.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chezslammy.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chezslammy.com\/en\/wp-json\/wp\/v2\/comments?post=31"}],"version-history":[{"count":20,"href":"https:\/\/chezslammy.com\/en\/wp-json\/wp\/v2\/pages\/31\/revisions"}],"predecessor-version":[{"id":815,"href":"https:\/\/chezslammy.com\/en\/wp-json\/wp\/v2\/pages\/31\/revisions\/815"}],"wp:attachment":[{"href":"https:\/\/chezslammy.com\/en\/wp-json\/wp\/v2\/media?parent=31"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}